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    Account questions

    I created an account but it never had me set up a password. I'm now logged out. How do I log in?

    When you create an account either through the new account page or through an automatic account creation during an order, a password is created for you automatically. This password is sent to your email.

    I never received my password in my email. What do I do now?

    If can’t find your password email, after checking your email and its spam folder, you can reset your password to obtain a new password for your account. You may reset your password by click the “lost password” link during login or by going directly to the password reset page:

    How do I reset my password?

    Your password can be reset from your account page under the Account Details section.

    Reset your password here:

    Pro membership questions

    I purchased a Pro membership but never created an account. How do I log in?

    When you make a purchase on the site, an account is automatically created using the email address you used during the purchase process. The password for your account is emailed to you immediately after your purchase.

    How do I update and manage my Pro membership?

    Managing your Pro membership is extremely easy. From your account page, navigate to “My subscriptions”. From here, you can update and manage your Pro membership.

    Your account page:

    Paid for photos

    I submitted a picture but I don't have PayPal for Venmo. What other options do I have?

    Currently, we are only offering PayPal and Venmo. For those that don’t have those options available we can also offer a free month of CSTSetup Pro.

    If you prefer payment, Venmo is extremely easy to set up and receive payments through. Currently, it is the most popular and preferred option.