Account Questions

I created an account but it never had me set up a password. I’m now logged out. How do I log in?

When you create an account either through the new account page or through an automatic account creation during an order, a password is created for you automatically. This password is sent to your email.

I never received my password in my email. What do I do now?

If can’t find your password email, after checking your email and its spam folder, you can reset your password to obtain a new password for your account. You may reset your password by click the “lost password” link during login or by going directly to the password reset page:
https://cstsetup.com/my-account/lost-password/

How do I reset my password?

Your password can be reset from your account page under the Account Details section.

Reset your password here:
https://cstsetup.com/my-account/edit-account/

How do I change my profile picture?

At CSTSetup, we integrate Gravatar.com to automatically display your profile picture. If you’ve previously linked your email with a Gravatar account, your Gravatar profile picture will appear by default.

Want to customize your profile picture? It’s easy! Just follow these steps:
1. Go to your account page (https://cstsetup.com/my-account/).
2. Click on your current profile picture.
3. When prompted, choose and upload the new image you want to use.

This will update your profile picture across your CSTSetup account. Enjoy personalizing your profile!

There is a profile picture on my account and I didn’t put it there. What happened?

CSTSetup does not store or manage profile photos directly. Your account’s profile picture is sourced from Gravatar.com, a widely-used service that hosts profile pictures for numerous websites globally for over fifteen years.

If you discover that your profile picture was set by someone else using your email or you’ve forgotten an old account, you can regain control by resetting your Gravatar.com password. Simply reset your password by following the instructions here: Resetting Your Gravatar Password. This will allow you to update or change your profile picture as needed.

Additionally, you can change your profile picture from your account page. Just follow these steps:
1. Go to your account page (https://cstsetup.com/my-account/).
2. Click on your current profile picture.
3. When prompted, choose and upload the new image you want to use.

This will update your profile picture across your CSTSetup account. Enjoy personalizing your profile!

Pro membership questions

I purchased a Pro membership but never created an account. How do I log in?

When you make a purchase on the site, an account is automatically created using the email address you used during the purchase process. The password for your account is emailed to you immediately after your purchase.

How do I update and manage my Pro membership?

Managing your Pro membership is extremely easy. From your account page, navigate to “My subscriptions”. From here, you can update and manage your Pro membership.

Your account page:
https://cstsetup.com/my-account/

Paid for photos

I submitted a picture but I don’t have PayPal for Venmo. What other options do I have?

Currently, we are only offering PayPal and Venmo. For those that don’t have those options available we can also offer a free month of CSTSetup Pro.

https://cstsetup.com/pricing/

If you prefer payment, Venmo is extremely easy to set up and receive payments through. Currently, it is the most popular and preferred option.

Flash cards

How do I turn one of the surgical tech setup posts into a flash card set?

To turn a setup into a flash card set that you can study, do the following:

1. Navigate to the setup you would like to turn into a flash card set
2. Scroll to the bottom of the post, just above the comment section
3. Find the Setup options section
4. Click the button that says “Create flash card set from instruments”

You will be redirected to your flashcard settings page where your new flash card set will available.

I do not see the option to turn a setup into a flash card set. Why not?

Only PRO members with less than ten flash card sets will be able to see the option to turn a setup’s instruments into a flash card set. You will need to become a pro member or delete one of your flash card sets to use the option.

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