Profile picture already set

Question: Why do I have a profile picture on that I didn’t set, and how can I change it?


If you see a profile picture on that you didn’t set, it’s likely being pulled from Gravatar, a globally recognized avatar service. Here’s how it works and how you can change it:

  1. Understanding Gravatar:
    • Gravatar (Globally Recognized Avatar) is a service that links your email address to an avatar image. Many websites, including, use Gravatar to display user profile pictures.
    • If you’ve previously set up a Gravatar with your email address, it will automatically appear on websites that support Gravatar, including
  2. Why This Picture?
    • If you have a profile picture that you didn’t set directly on, it’s because you have an associated Gravatar image with the email address you used to register on our site.
    • This can sometimes result in an unexpected or inappropriate image appearing as your profile picture if that’s what you set up on Gravatar.
  3. Changing Your Gravatar:
    • To change your Gravatar, visit and log in using the email address associated with your account.
    • Update your profile picture to one you’re comfortable with, and this change will reflect on and any other Gravatar-supported sites.
  4. Setting a Profile Picture Directly on
    • Alternatively, you can directly set a profile picture on Log in to your account, go to the homepage or “My Account” area, and click on your profile picture to upload a new image from your device. This will override the Gravatar image.

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