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CSTSetup
Help Desk

Ambassadors

Your referral link: who gets credited, when the money clears, credit versus cash, and the rules.

How much do I earn, and for how long?

20% of the list price of every payment a referral makes, for 12 months, monthly or annual.

What is an influencer, and how do I become one?

A bigger pool, your own split on each link, several links at once, and cash payouts. Apply from your dashboard.

Can I rename my link or change the split?

Renaming retires the old address. A split change is per link and reaches new sales only.

What happens if they cancel or get a refund?

A cancellation stops future commissions. A refund reverses the commission on that payment.

Do I have to say it is my referral link?

Yes. Anyone earning on a recommendation has to say so. The kit does it for you.

Does my link work in the app?

A purchase inside the app goes through the App Store, which cannot apply the discount or credit you. Send people to the website.

Someone opened my link today and buys next week. Do I still get credit?

Yes, for 90 days, as long as they buy on the website in the same browser. Here is what breaks it and what to do instead.

How do I get paid?

Everyone can take earnings as credit on their own Pro. Influencers can also take cash through Stripe, once a month, from $25.00, $2.50 per payout.

When does the money show up?

A commission is pending the day it is earned and available after the refund window: 120 days on a first payment, 30 on a renewal.

I gave them my link, but at checkout there is a different coupon. Do I still get credit?

Checkout applies one discount, the bigger of the two. Your credit does not depend on which discount they got.

Can I use my own link?

No. A referral has to be somebody else, and the checkout knows the difference.

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