What it means
A piece of nonverbal communication. The nurse sits or stands facing the client, keeps arms and legs uncrossed and the hands relaxed. It is the "O" in SOLER: Sit squarely, Open posture, Lean forward, Eye contact, Relax. Crossed arms can seem defensive or closed.
For the nurse
Combine open posture with eye contact and attentive silence when a client shares something difficult, adjusting for the client's culture.
Related terms
client
The person receiving nursing care; the word the NCLEX uses instead of patient.