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CSTSetup
Help Desk · Account & Sign-in

How do I delete my account?

· 1 min read

On this page
  1. To delete
  2. What is deleted
  3. Students in a program

If you're trying to stop being charged, you want to cancel, not delete. See How do I cancel my subscription? Deleting your account does not cancel an App Store or Google Play subscription; Apple or Google will keep billing you.

To delete

On the website, go to Dashboard → Security → Delete User Account. We show you exactly what will be removed and ask for a 6-digit code: from your authenticator app if you've set one up, otherwise emailed to you. Confirm, and it's done immediately.

What is deleted

Permanently: your profile, setups and decks you created, photos you uploaded, your study history and your notifications. There is no undo.

Students in a program

Talk to your instructor before deleting. Your case logs and clinical hours are part of your program's records, and your instructor may need them for your certification paperwork.

Still stuck? Ask a person.

It goes straight to someone on our team, it is never shown on the site, and we reply by email.

Only used to reply to you. Never shown, never shared.

Drop files here, or browse multiple